Sometimes the most useful feedback is the hardest to give.
An employee notices a problem but worries about how their manager will react. A volunteer has an idea but doesn’t want to seem critical. Someone at an event wants to flag an issue without having an uncomfortable conversation in front of everyone.
Little Bird Says gives people a way to speak up without providing their name or email—and gives organizations a way to reply.
A conversation that starts anonymously
An anonymous suggestion box gives people somewhere to leave a message. But what happens when you need to ask a follow-up question, explain a decision, or let someone know you’ve fixed the problem?
Little Bird Says keeps that conversation open.
Someone sends feedback using an anonymous identity. The organization can respond in the same conversation, and the sender can return to read the reply and write back.
For example, someone working at a venue might send:
“The instructions for closing up are different depending on who’s supervising. Could we have one checklist?”
The organization can acknowledge the issue, ask what’s missing, and share an update when the checklist is ready. The sender doesn’t need to give their name to continue the conversation.
How Little Bird Says works
1. Create your organization
Register an organization account and verify your email. Once you name your organization, you’ll get a feedback code, a link, and a QR code to share.
You can also create separate codes for locations and events, helping you understand where feedback belongs.
2. Give people a way to reach you
Put the QR code on a noticeboard, include the link in a newsletter, or share the feedback code at a team meeting. Printable posters are available in the app.
Tell people what the channel is for, who will read their messages, and when they can expect a response. An invitation is more useful when people know what will happen after they speak up.
3. People send feedback without giving their name
Senders scan your QR code, follow your link, or enter your feedback code. They create an anonymous identity with one click—no name, email address, or phone number required.
They receive a private identity code to save. This is different from your organization’s feedback code: it lets them sign back in to their own conversations.
4. Reply and follow through
Your team can read the feedback and reply. Senders return with their private identity code to check for responses and continue the conversation.
Because senders don’t provide an email address, they won’t receive email notifications. They need to come back to check—and keep their identity code safe, because a lost code can’t be recovered.
Built for places where people work, gather, and contribute
Little Bird Says can be used by workplaces, restaurants, bars, theaters, productions, nonprofits, volunteer groups, and events.
The questions will look different in each setting:
- A workplace: What’s making your day harder than it needs to be?
- A production: Is there anything about rehearsals or backstage work we should address?
- A volunteer group: What would make it easier for you to contribute?
- An event: What could we improve for next time?
You don’t need to wait for a formal survey. A shared link or QR code gives people somewhere to go when they have something to say.
What anonymous means here
Little Bird Says doesn’t ask senders for their name, email address, or phone number. Organizations can see the messages, when they were sent, and which organization, location, or event code was used. They don’t receive the sender’s private identity code or IP address.
But anonymity also depends on what someone writes. A name, a specific incident, or a detail only one person would know could reveal who sent a message.
If you’re sending feedback, consider which details are necessary to explain the issue. If you’re receiving it, focus on understanding and responding—not guessing who wrote it.
Little Bird Says isn’t an emergency service. For more about privacy, identity codes, and how conversations work, read the FAQ.
Listening is the next step
Providing an anonymous channel is a start. What you do with the feedback matters just as much.
Acknowledge messages. Ask thoughtful questions. Be clear about what you can change and what you can’t. When you take action, let people know.
Even a simple response—“Thanks for raising this. Here’s what we’re going to do”—can show that speaking up was worth the effort.
Get started for free
Sending feedback is always free. Organizations can also get started on a free plan, with paid plans offering higher limits planned for the future.
Create your organization, share your code, and give people a way to speak up—and hear back.